Legal

    Privacy Policy

    Last updated: June 11, 2026

    Dine Agency ("Dine Agency", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://www.dine.agency (the "Site") or engage our digital marketing, SEO, paid media, AI, content, or fractional CMO services (collectively, the "Services").

    1. Information We Collect

    We collect the following categories of information:

    • Information you provide. Name, business email, phone, company, role, budget, and any details you submit through contact forms, newsletter sign-ups, consultation bookings, or email correspondence.
    • Usage data. Pages viewed, referrer, device, browser, approximate location, session duration, and interactions, collected via first-party analytics and cookies.
    • Cookies and similar technologies. Used for analytics, attribution, session continuity, and to remember preferences. You can disable cookies in your browser, though parts of the Site may not function as intended.
    • Client data. When you engage our Services, we may process data about your business, website, customers, and campaigns under the terms of our service agreement.

    2. How We Use Information

    • To respond to inquiries and provide consultations, audits, and proposals.
    • To deliver, manage, measure, and improve our Services and client campaigns.
    • To send transactional messages, reports, invoices, and operational updates.
    • To send marketing emails (only with your consent or under a legitimate-interest basis where permitted). You can unsubscribe at any time.
    • To detect fraud, secure the Site, and comply with legal obligations.

    3. Legal Bases for Processing (EEA / UK)

    Where applicable, we rely on the following legal bases: performance of a contract, legitimate interests (running and improving our business), consent (for marketing cookies and email marketing where required), and compliance with legal obligations.

    4. Sharing of Information

    We do not sell your personal information. We share information only with:

    • Trusted service providers who process data on our behalf — for example, hosting, analytics, email delivery, CRM, advertising platforms, and AI providers used to power our Services — under contractual confidentiality and data-protection obligations.
    • Authorities when required by law, regulation, court order, or to protect our rights, your safety, or the safety of others.
    • Business transfers in connection with any merger, acquisition, or sale of assets, with notice to you where required.

    5. International Transfers

    Information may be processed in the United States and other countries where we or our providers operate. Where applicable, we use approved transfer mechanisms such as Standard Contractual Clauses to protect your information.

    6. Data Retention

    We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. Lead and inquiry data is generally retained for up to 24 months unless you ask us to delete it sooner.

    7. Your Rights

    Depending on your location, you may have the right to access, correct, delete, port, or restrict processing of your personal information, withdraw consent, or object to certain processing. California residents have additional rights under the CCPA/CPRA, including the right to opt out of "sharing" of personal information. To exercise any of these rights, contact us at hello@dine.agency.

    8. Security

    We use reasonable technical and organizational measures — including encryption in transit, access controls, and least-privilege administration — to protect personal information. No method of transmission or storage is 100% secure.

    9. Children's Privacy

    The Site and Services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children under 13.

    10. Third-Party Links

    The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites; please review their policies separately.

    11. Changes to This Policy

    We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Material changes will be highlighted on the Site.

    12. Contact Us

    Questions about this Privacy Policy or our data practices? Email hello@dine.agency or write to us at our New York, NY office.